We want your space to feel like home — if you’re not satisfied with your purchase, here’s how we can help:

Return Policy:

  • Returns accepted within 14 days of delivery

  • Items must be unused, unassembled, and in original packaging

  • Return shipping is the customer’s responsibility unless the product is defective

Non-Returnable:

  • Custom or made-to-order furniture

  • Sale/clearance items

  • Products damaged after delivery

Refund Process:

  • Once we inspect your return, refunds are processed within 5–7 business days

  • Refunds go to your original payment method (excluding shipping)

Start a Return:

Email info@modoralivings.com with your order number and return reason